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Monday, November 24, 2008

Sometimes, I REALLY HATE my job. >[

Today was just NOT my day. And it started in the morning, too!

I just couldn't wake up. Like... at all. So it was like everything was in slow motion. I wanted to bring hot cocoa with me too, so I would be warm and the slight caffeine in it would wake me up. But the only thermal travel mug we had with a lid was way too big and is my Mom's (like literally, there is MOM written on it...) so I couldn't take hot cocoa to work. And I couldn't find my knitting to bring that since Mondays are always slow.

Well... when I wished for a busy day... this is NOT what I had in mind. I wanted more customers, instead I got HELL.

When I got there, late by a few minutes because of this bitch on her cell phone that COULD NOT DRIVE, I was opening the kiosk to find it in a state of horror. There are no words in the English language that can describe just how appalled I was at what I found. So I ended up spending an hour, at least, fixing up the kids, sports, and dog sections, not to mention out giftwrap holder broke so I had to fix that. Like... it seriously looked like no one had bothered to do any clean up all weekend.

Then I was on the phone with Kiosk Support, because they called to inform me that we needed to download the latest updates for the verifone. Well... six tries later after many failures, he decided to give up and said he'd call back later. He never did.

I also got shit from the FedEx guy who came this morning. He delivered a box of Jonas Brothers calendars, and then wanted to know if our stuff was ready for pick up. Well, I told him no, and he was up in arms about how we needed to have it ready and that he'd be back tomorrow and that we only had two more chances and I finally snapped and said "Look, I can't leave the kiosk without another person here, and I'm alone until the afternoons. So come back then. And also, tell Borders to send us the boxes first so we have the ability to ship the stuff back to them." He left after that and I had signed for the package.

I then cleaned up the main stand for the kiosk since it was messy, and did some bookwork. I was so pissed that I actually messed it up, and have to correct it tomorrow when I have white out.

BUT THE DAY CONTINUED TO GET WORSE.

I was in the middle of bookwork when I get a call from the Sales and Audit's section of the corporate office. Oh goody. Well, since their damn register is a piece of shit and wouldn't record to the floppy disk properly, they're missing several days worth of sales records and need the receipts. Asked that we FedEx them and call with the tracking number. WHAT.EVER.

I had time to read for maybe half an hour before Megan got there at 12:30. I then followed what Alix asked me to do, and asked her about James.

It turns out he's the reason for the kiosk looking the way it did. Megan cleaned up most of it the day before, she just didn't have time to finish the rest before she left last night. And James flat out told her he didn't really care about this job since it was just for a little extra spending money anyways. It also turns out the idiot doesn't know how to close still even though he had been shown how before and screwed everything up on Saturday. And he refused a check sale because he didn't know how to do it, and couldn't be smart enough to look in our idiots guide that tells you how. HOW INCOMPETENT. I guess he's coming in sometime this week to watch how closing works, but I seriously think he's on the way out. He doesn't sound like someone that deserves the job with that kind of attitude.

I then went to do the deposit, as I need to every day, and got shit from Bank of America because Home Office STILL has not managed to get us more deposit bags, and I had to ask for more. And they were on me about if I had ordered more, and that I should do that today, and they just didn't seem to understand that Alix and I already tried, and were told we couldn't because we didn't open the account. So! Stupid Borders is screwing us over in banking relations as well. I did manage to get more deposit bags though, since Saturday and Sunday they had to use some of out plastic bags instead since we ran out.

I got back and had lunch, which the pizza place now has my order memorized since I've been on a grease binge as of late. Forget Subway, I need grease for happiness. That, and the mall is FREEZING so the pizza warms me up. I also went to this confectionery kiosk and got chocolate... >.>

Good thing I did, too, because after a while of boredom I get a call from Alix asking if the FedEx guy had shown up. I told her about the one from that morning... and she said another one was coming. He had been lost but now he wasn't...

SHIT.

He brought us AT LEAST 60 boxes of more calendars. SIXTY!!! When he got there I told him, in a most seriously sarcastic voice, to take them back and that we didn't want any. I felt bad for a split second because he actually believed me. But only for a second because this was such a bad day.

And he couldn't even take them all to the storeroom for us, since I called Alix and told her just how much we were getting and she said to not even open them. So Megan and I took turns hauling boxes to the storeroom after borrowing a clothes cart from Vic at Zoomies to do so. Even the workers at Zoomies think it's bullshit what we have to deal with at the kiosk. Now that's bad.

Let me tell you... I didn't think I was going to make it. Some Chinese guy that looked like a chef helped me at the warehouse, but other than that no one did after Megan and I got it up the ramp. Shit, I hit some girl with the cart because the dumb bitch decided she couldn't use the rest of the hallway to walk and instead had to stay right near me with a cart that was fishtailing. GOOD! I HOPE SHE HAS A BRUISE! >[ And NO ONE held the doors for me, and since they don't have a handicap button... GOD I HATE THIS FUCKING MALL. And, by the time we were doing this, it was dark out.

This is why I'm taking mixed martial arts. For days when I get screwed over like this and have to cross a deserted, dark, un-patrolled parking lot to and even less patrolled storeroom. AUUUUGGGGHHLAKGJ;AFDLHJHK

Needless to say, I didn't get to leave until a little later than 5pm. And then I had to wait to pee because the damn maintenance guy just couldn't pause in washing the sink so I could use the bathroom. What an ass.

I think next time we have to haul boxes, I'm going to ask the military recruitment guys to haul them. They always look bored. And what would I have done if I were alone!?

I. HATE. BORDERS. CORPORATE. OFFICES.

My day REALLY SUCKED.

And when I left, some ASS pulled RIGHT OUT IN FRONT OF ME on the road and I almost creamed him. He got the bird, you better believe it.

I cannot WAIT until I am DONE with Clifton Park.

And joy... tomorrow Mark comes from Home Office to see just how bad the kiosk is... and we have a snow storm coming tonight. JUST NOT MY WEEK. >[

I'm going back to my hot cocoa so I can stop being pissed. This fucking blows.

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